Aegis USB Telephone Call Recorders are available from 1 port to 16 ports and suitable for
recording telephone line/ PBX Extns /Radio-Analog. It allows you to record phone
conversations into a voice database through a USB port of your computer automatically.
It also allows users to manage all stored recordings and information with its Advance
User Friendly management software.
Aegis USB Telephone Call Recorder have provision
of live monitor ongoing calls, advance searching tool, play recordings, conduct quality
control for specific recordings by tagging and remark. Aegis USB Telephone Call Recorder is
easy to install, operate and maintain.
Aegis PCI telephone call recorder are available from 8 ports to 32 ports and suitable for recording telephone line/ PBX Extns /Radio-Analog. It allows you to record phone conversations into a voice database through a PCI or PCIe Slot of your computer automatically. It also allows users to manage all stored recordings and information with its Advance User Friendly management software.
Aegis PCI telephone call recorder have provision of live monitor ongoing calls, advance searching tool, play recordings, conduct quality control for specific recordings by tagging and remark. Aegis USB telephone call recorder is easy to install, operate and maintain.
AR 100/120 is a single line Plug and play standalone Telephone Call Recorder (Without PC) with 1.5” backlit screen. Equipped with 8 GB SD-Card records upto 32000 minutes recording. AR100/120 have provision of In-built speaker to play recording from device itself.
The flexibility of our Telephone Call Recorder allows you to record from a variety of lines and have all your
locations centralized into one server with Aegis Centralize management software (CMS). Our PRI Telephone Call Recorder
allows you to record phone conversations into a voice database through a PCI Slot of your computer automatically.
It also allows users to manage all stored recordings and information with its management software
With unlimited access to the recordings, you can have multiple managers accessing the data
without the need for additional cost or license fee. Need your agents to listen to their calls for self-training?
Not a problem, no additional fees or costs are involved with our telephone call recorder software for this.
With bandwidth efficiency and low deployment costs, VoIP (Voice Over Internet Protocol) is one of the hottest technology boosts in the voice communications market. Many businesses are migrating from traditional copper-wire phone lines and systems to VoIP phone systems. This allows companies to increase flexibility and reduce monthly phone service costs. Our VOIP Logger solutions are suitable for recording VoIP lines, individual phones and SIP trunks.
With unlimited access to the recordings, you can have multiple managers accessing the data without the need for additional cost or licenses fee. Need your agents to listen to their calls for self-training? Not a problem, no additional fees or costs are involved with Aegis VOIP Telephone Call Recorder.
Aegis make VoIP recording simple and cost-effective. It provides you with easy-to-use, software-only recording with a minimal footprint and a guaranteed low total cost of ownership. It supports all VoIP recording needs, in any environment, including:
Automatically records the incoming/outgoing calls routed from VoIP lines. You can schedule the logging duration for trunk and extension lines, and restrict recording of certain phone calls e.g. personal calls.
Implements an easy-to-use browser-based application accessible from any remote computer with extensive call reviewing options. Listen to active calls and get in-depth details about each recorded call from the secure interface with certain administrative rights.
Multiple users can login to the browser interface at different access levels with administrative rights. Groups can be created for call monitoring and calls can be assigned to each user-defined groups.
Browser interface comprises of advanced search features to retrieve call details on the basis of the given criteria. Perform an advanced search that lets you find the desired details within few moments.
Audio files can be converted to advanced formats like GSM/MP3 etc. to save disk space. Compressed audio file can be exported to another user via e-mail for sharing data.
Get full-fledged call information on the browser interface. Call details comprises of Caller/Called ID, Date, Time, Duration and many other details in the form of reports which can be printed out as and when required.
Complete telephone network can be monitored from a remote location and later the same files can be reviewed multiple times from the same interface accessible anywhere at any time.
Remote popups alerts the remote call monitoring official about the active calls taking place in an organization. To get an alert of ongoing calls, download the Remote Client from the browser interface.
Listen to interactions, select and analyse the recorded audio file with advanced tools available in the Audio Player with AGC and DTMF muting. While listening, select and save multiple audio regions.
Xtend Telephone Call Recorder allows to take the backup of calls to CD, DVD or HDD and also restores the backed-up files. Wave files can be compressed to multiple formats like GSM/MP3/PCM and exported via e-mail to a different user for sharing data.
Easy connection for different analog and digital models to a single computer. User can access the single, secure and remote interface to monitor all the calls directed from multiple channels.
Calls can be assigned specific tags for quick identification, these tags can be customized as per user's choice and remarks can be added to each call as per the significance.
Phonebook gives you an easy way to gather and organise information about all your customer addresses and phones.
Aegis Telephone Call Recorders used in Multiple or remote locations can be managed in centralize server with web base software with the help of Aegis CMS and begin listening and playing back your recorded calls, conduct quality control and interact with your recordings. Aegis Centralize Management Software packed with state of art features like location-wise advance searching, status of connected devices, multiple web user with permissions, popup facility, tagging and notation of important calls, phonebook, encrypted voice file, time base voice file compression and so on.
Web base software- A key advantage of Aegis web-based software is that all your recording files and data centralized and accessible over the web from any computer at any time. You can get to it from anywhere. Safe, secure, and password protected. Aegis CMS compatible with internet explorer, Google chrome and Firefox.
Indigenous file transfer protocol with synchronization– Aegis use own indigenous client server file transfer protocol for accurate and secure result with auto synchronization.
Option of next to real time or schedule file transfer– customer has choice to transfer remote agent/office data in real time or time base schedule as per their convenient.
Add Multi user with permissions– Aegis CMS have provision to add multiple user with different user id and password with assigned features permissions.
Advance Searching Tool- Searching of Previous Call Data by phone number, time, date, Tag, Comment, Location-wise, Agent-wise, Company Name or even by customer name or customer ID through the context storage.
Phone Book- Import or update customers detail with single click in Aegis CMS.
Tagging & Notation- Important call can be Flag/Tag for future reference at remote agent /Office can be automatically update in Aegis Centralize Management Software. In addition, notes/remark can be added on important calls and search or prepare report when require.
Reports in excel- single click for daily weekly or monthly location wise or Agent-wise report in excel.
Single click setup- Aegis CMS single click setup makes it easy to install with time saving process.
Time base file compression (56kb per min)- Aegis CMS have provision of lossless time base compression which reduce size of recording file upto 8 times as compare to actual size and allows user to store more files in the available storage space without reducing voice quality.
Remote Devices status – Aegis CMS have provision to check status of active or non-active remote Telephone Call Recorders connected with it and also show each port on hook, off hook status with running call details.
